FAQ's
At Doggo Depot, we value open communication with our customers and welcome all feedback on our dog accessories. Your opinions help us improve our product selection and service quality. Here's our approach to customer feedback:
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HOW TO PLACE AN ORDER?
Once you have finished adding items to your Cart, simply click the “Check Out” button on the Shopping Bag page and we will guide you through the check out process.
WHICH METHODS OF PAYMENT DO YOU ACCEPT?
We accept credit cards, debit cards, Paypal and bank transfer (via PayPal).
HOW SAFE IS MY PERSONAL INFORMATION?
Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the check out process. For more information on how we secure and use your information, please consult our Privacy Policy.
HOW DOES SHIPPING WORK?
CAN I CANCEL AN ORDER?
Yes. Cancellations must be made within 24 hours of order placement. Send us an email within 24 hours and let us know the reason why you wish to cancel your order. All refunds will be process within 24-48 hours before the fund reflects on customer’s bank account.
We offer international shipping options too! For more information on shipping check out our shipping page.
ARE YOUR CAR ACCESSORIES EASY TO INSTALL?
Most of our car accessories are designed for easy DIY installation. We provide detailed instructions with each product. For more complex items, we recommend professional installation.